Frequently Asked Questions In-Home Physical Therapy | Achieva Rehabilitation
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At Achieva Rehab, We Realize That Your Search for A Solution Did Not Start Today...But, We Hope It Ends TODAY With Us!  To Help Answer Some of Your Concerns, Please See Our FAQs Below and Reach Out To Us if You Have Unique Questions  

🤔  I’m not really injured, I just have a bunch of “nagging” little pains that are just more of an annoyance.  I don’t want to see the doctor for it, but I want the “nagging” pains to go away.  Is this something PT could help with?     ANSWER ðŸ”½

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🤔  I’ve tried EVERYTHING, INCLUDING PT in the past!  How come I’m still in pain? Why would it work for me this time?  And friends of mine who have tried PT say it's a waste of time!     ANSWER ðŸ”½

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🤔  But my doctor told me to just rest, take some pills and live with it, and that I’m too old for PT!     ANSWER ðŸ”½

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🤔  I’ve heard in the past that PT stands for “physical torture”…do the treatments hurt? I’m quite worried that my body can’t handle those treatments, but I want to try!  How much will it hurt? What can I expect?     ANSWER ðŸ”½

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🤔  Why should we choose Achieva Rehab instead of other providers, especially clinics with fancy machines?     ANSWER ðŸ”½

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🤔  What are the advantages of Physical Therapy in my home versus Physical Therapy in a clinic setting?     ANSWER ðŸ”½

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🤔  How can I be confident that Achieva Rehab is the right choice?  I don't know you personally so I'm hesitant.     ANSWER ðŸ”½

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🤔  What geographical areas do you cover?     ANSWER ðŸ”½

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🤔  Is Achieva Rehab a Home Health Agency?     ANSWER ðŸ”½    

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🤔  What if my doctor doesn't give me options and tells me that I should go to XYZ physical therapy next door or across town?     ANSWER ðŸ”½

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🤔  Does insurance pay for this type of therapy?     ANSWER ðŸ”½

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🤔  How do i get started with Achieva Rehab?     ANSWER ðŸ”½

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🤔  What is our first session like?     ANSWER ðŸ”½

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🤔  I’m not really injured, I just have a bunch of “nagging” little pains that are just more of an annoyance.  I don’t want to see the doctor for it, but I want the “nagging” pains to go away.  Is this something PT could help with?

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This is the perfect time to start a plan of care with Achieva Rehab.  You see, those little "nagging" pains or discomfort areas are signs that your body is breaking down usually from overuse or other movement inadequacies that can be fixed.  The body is literally following the "A stitch in time safes nine" mantra.  Your body is telling you that something is starting to go wrong and if you don't do something about it, it will get worse.  Let's use one stitch now instead of nine stitches later.  We can definitiely help.     

 

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🤔  I’ve tried EVERYTHING, INCLUDING PT in the past!  How come I’m still in pain? Why would it work for me this time?  And friends of mine who have tried PT say it's a waste of time!

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We have to preface this by stating that not all therapists or companies are the same.  There are therapists in clinics our there that bounce between 2 and 3 patients during your session.  They may give you something to do or put you on heat or stimulation for ten or fifteen minutes and then come back to start the next thing.  Our therapists believe that movement is medicine...we ask you to use heat before we get there if we think it will help...we focus 100% of our time on observing you and giving you intensive exercises instead of rubber band work.  Or we make sure we are going above and beyond with respect to working on your balance.  Finally, we take all the time that is required to teach you about everything we are doing so that you can have full confidence that what you are doing in therapy has a scientifically proven reason.  You just don't get that attention elsewhere.

 

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🤔  But my doctor told me to just rest, take some pills, and that I’m too old for PT!

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Big mistake!  We have proven time and time again, and many scientific studies have proven this...pills and rest are not the long term answer.  And we know for sure that age is just a number that we don't even consider...people often say to us, "but, I'm 82 years old so that's not helping".  Nothing about that number changes the potential for outcomes to be achieved.  The most satisfying aspect of our program is the ability to prove others wrong who have made those assumptions.

 

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🤔  I’ve heard in the past that PT stands for “physical torture”…do the treatments hurt? I’m quite worried that my body can’t handle those treatments, but I want to try!  How much will it hurt? What can I expect?

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This is always an interesting concept for us to address.  In our program, we treat a lot of people with balance problems, movement disorders such as Parkinson's or MS, people that are dizzy, and people who have problems such as back pain or sciatica.  Would I be lying if I told you that you will never be sore from our intensive workouts?  Yes, that would be inaccurate for some patients.  

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Our program is intensive...usually more intensive than other PT programs...we hear that all the time.  So, some muscle soreness is typical.  But what is atypical is the outcome.  We will never do something that puts you through discomfort if we didn't think it would help you on your path to the outcome that you desire.  And if you are uncomfortable from a session, we will appropriately amend and monitor the next session so that we don't interrupt the progress.

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In some cases, this discomfort is actually a GREAT thing...it's a sign in all ages that you are working hard enough to force your body to make changes and adapt and that's how you get better.

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So, will all of our patients experience some soreness?  Most will experience a little soreness.  Will our sessions "hurt"?  No.  And when it comes to what you can expect.  You can expect a great outcome and a program that flows with what your body is telling you and us along the way.

 

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🤔  Why should we choose Achieva Rehab instead of other providers, especially clinics with fancy machines?

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Because we provide a unique service delivering outpatient Physical Therapy rehabilitation to patients in the comfort of their own home, office, or assisted living centers. This convenience allows less stress and great outcomes for patients. Patients will be seen for one-on-one treatment, for 60 minutes. Having provided PT in clincis in the past, we have found that patients get better outcomes with quicker results because of the fact that they get 100% of our undivided attention for their full visit.  

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Oh, and the machines...if machines in a gym were a part of your life before you needed PT, then they should probably be a part of your life during physical therapy.  But, we are going to assume that your life, no matter how active it was or is, did not involve gym equipment.  We get amazing results from our creativity and your body weight and what you have in your home.  Our past patients can tell you better...click HERE for their reviews.

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Questions to ask if you are considering another clinic:

  • How much time you will spend with a physical therapist one-on-one?

  • How much experience do the physical therapists in their clinic have?

  • How much time you will spend on your own as your PT attends to other patients?

  • How long will you have to wait before your session begins?

  • Is there a one to one physical therapist to patient ratio, or are physical therapists’ time divided between multiple patients?

  • How much total time will you have to invest to get ready, drive to the clinic, have your session at the crowded clinic, and then drive home?

 

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🤔  What are the advantages of Physical Therapy in my home versus Physical Therapy in a clinic setting?

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There are many advantages of home Physical Therapy, such as:

 

  • Older patients will not have to worry about driving or getting a ride to a clinic 2-3 times a week, making treatment less stressful, more convenient and time efficient.

  • Higher compliance, better attendance, and more complete participation in therapy lead to a quicker recovery.

  • Eliminates the need for physical therapists to simulate or predict the challenges a client will encounter when at home, as our therapists are there first-hand to observe and witness these challenges so we can properly address them.

  • It’s more effective to show patients exercise programs they can do on their own in the same environment where the patient will be conducting the exercises on their own.

  • Patients receive 100% undivided attention from the therapist every time at home, which is something they won’t always receive in a busy outpatient clinic.

 

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🤔  How can I be confident that Achieva Rehab is the right choice?  I don't know you personally so I'm hesitant.

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  • Do you feel weaker, unsteadier or more short-winded than you used to?

  • Are you having more difficulty walking, getting up out of chairs, or performing daily tasks?

  • Have you fallen recently or more than once within the past year?

  • Have you recently come home from the hospital and are having difficulty returning to your prior level of function?

  • Have you recently been diagnosed with a chronic disease and would like a physical activity program to help manage your condition?

  • Would you like professional guidance to develop and implement an individualized exercise program?

  • Would you prefer to receive Physical in the comfort and convenience of your own home?

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Our program puts you in a better position to get to the outcome you desire.  Whether that is to stop falling, get rid of your dizziness, work on moving better if you have Parkinson's or MS, or get rid of your pain so that you can get back to spending quality time with friends or family, safely go to the grocery store without fear, or just take a walk or do yardwork confidently.  

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We treat you in the same way that we treat our own grandparents...the Grandma Standard.  And, we think that our past patients can convince you much better than we can...please see our Success Stories section for their reviews of our services.

 

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🤔  What areas do you cover?

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Our In-Home Program is currently treating patients in Schuylkill, Carbon, and Luzerne Counties.  We also provide our services to the residents of Heritage Mill Personal Care Home in Tower City, PA.

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🤔  Is Achieva Rehab a Home Health Agency?

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No. The business is comprised of physical therapists in private practice, which is the same as those therapists working in outpatient therapy clinics, except that our therapists conduct treatment in patients’ homes, offices, or assisted living centers.  You do not have to be considered "homebound" as you do when you are seen by a traditional home health agency...we follow the model of outpatient therapy except our place of service is your home.

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🤔  What if my doctor doesn't give me options and tells me that I should go to XYZ physical therapy next door or across town?

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Patients HAVE THE RIGHT TO CHOOSE the Physical Therapy provider they prefer. The patient simply needs to tell the physician or hospital staff that he/she has a Physical Therapy provider preference and the selection must be honored.

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🤔  Does insurance pay for this type of therapy?

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Our immediate response is that we are highly focused on helping you get back to the activities that you love and the ability to stay safe and independent in your home and community.  That is our number one priority regardless of insurance, but, some of you might prioritize the insurance question and this is your answer:

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We are in network providers for Medicare and supplemental insurances, and other private insurances or Medicare Advantage plans.  We are out-of-network providers of Physical Therapy for other insurances. Reimbursement will be dependent on your insurance plans out of network coverage. For example: Out-of-network benefits for a plan may be 80:20. This means you will be reimbursed 80% of our fees the insurance deems reasonable and customary after meeting your out-of-network deductible. Please let us know in advance what your insurance is, and we will call to verify your benefits. As a courtesy to our patients, we submit insurance claims electronically on your behalf for quicker reimbursement. 

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And remember, you are more likely to save money as our program is often more effective and efficient.

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🤔  How do i get started with Achieva Rehab?

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We are a Direct Access provider of physical therapy, meaning you don't always need a referral from your doctor.  You can start with us immediately.  We do always provide reports to your physician and let them know ASAP that you are working with us...it just makes total sense to have everyone on the same page.  You can get a prescription for therapy from your doctor if you prefer..they can fax us at 1-888-929-7677.  Or, we can get that prescription for you by calling your doctor after we schedule your first session.  it's a very easy process.

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🤔  What is our first session like?

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The therapist will arrive at the scheduled time discuss the following:

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  • Your medical history.

  • Your current problems/complaints and specifically the things that you are missing out on in your life because of your problem.

  • Pain intensity, what aggravates and eases the problem.

  • How this is impacting your daily activities or your functional limitations.

  • Your goals with physical therapy...what you want to get back to...playing with grandchildren, yardwork, walking with your spouse, dinner with friends etc.

  • Medications, tests, and procedures related to your health.

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The therapist will then perform the objective evaluation which may include some of the following:

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  • Palpation – touching around the area of the pain/problem. This is done to check for the presence of tenderness, swelling, soft tissue integrity, tissue temperature, inflammation, etc.

  • Range of Motion (ROM) – the therapist will move the joint(s) to check for the quality of movement and any restrictions.

  • Muscle Testing – the therapist may check for strength and the quality of the muscle contraction. Pain and weakness may be noted. Often the muscle strength is graded. This is also part of a neurological screening.

  • Neurological Screening – the therapist may check to see how the nerves are communicating with the muscles, sensing touch, pain, vibration, or temperature. Reflexes may be assessed as well.

  • Special Tests – the therapist may perform special tests to give us data for comparison in subsequent visits to show that your pain, balance, strength etc. is improving.

  • Posture Assessment – the positions of joints relative to ideal and each other may be assessed.

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The therapist will then formulate a list of problems you are having, and how to treat those problems. A plan is subsequently developed with the patient’s input. This includes how many times you should see the therapist per week, how many weeks you will need therapy, a very detailed teaching of home programs, patient education, short-term/long-term goals, and what is expected after discharge from therapy. This plan is created with input from you, your therapist, and your doctor.  

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You will then schedule the next visit and call with any questions between the first and second visit.

 

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